Privacy & Security
How we handle, protect, and store your data.
Data Storage
Your conversations, agent configurations, and account data are stored on secure cloud servers in the EU region. All data is encrypted at rest using AES-256 and in transit using TLS 1.3.
Who Has Access
Only you have access to your conversations and agent data. Our team does not read your conversation history. We may access anonymized, aggregated usage metrics to improve the platform.
- Conversation messages β private to you
- Agent prompts and configurations β private to you
- API keys (BYOK) β encrypted, never logged or exposed
- Usage statistics β anonymized for platform analytics
AI Providers
Your messages are sent to AI providers (Anthropic, OpenAI, Google, Groq) to generate responses. These providers have their own privacy policies and do not train on your data by default when accessed via API. We recommend reviewing each provider's data usage policy.
GDPR Compliance
We comply with the General Data Protection Regulation (GDPR). You have the right to:
- Access a copy of your personal data
- Correct inaccurate data
- Request deletion of your account and all associated data
- Port your data in a machine-readable format
Account Deletion
You can delete your account and all associated data at any time from your account settings. Deletion is permanent and irreversible. All conversations, agent configurations, usage history, and payment data will be removed within 30 days.
Questions?
If you have any privacy or security questions, contact us at privacy@openclaw.ai.